Job Detail
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Job ID 169
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Offered Salary 1000
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Career Level Manager
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Experience Fresh
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Gender Male
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Industry Development
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Qualifications Certificate
Job Description
Job Summary:
We are seeking a professional and friendly Female Receptionist to join our banking team. The Receptionist will be responsible for providing excellent customer service at the front desk, handling various administrative tasks, and ensuring a smooth and efficient operation of the banking environment. The ideal candidate will have strong communication skills, a professional demeanor, and the ability to manage multiple tasks effectively.
Key Responsibilities:
- Greet and assist customers and visitors in a courteous and professional manner.
- Handle incoming calls, directing them to the appropriate departments or staff members.
- Provide information about banking products and services, answering general inquiries.
- Schedule and coordinate appointments and meetings for bank staff.
- Maintain a clean and organized reception area.
- Process routine administrative tasks, such as filing, data entry, and document management.
- Assist with handling customer requests and resolving issues or complaints.
- Manage incoming and outgoing mail and deliveries.
- Support bank staff with various administrative tasks as needed.
- Ensure compliance with bank policies and procedures while interacting with customers.
Qualifications:
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Previous experience as a receptionist or in a customer service role, preferably in a banking or financial environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
- Proficiency in office software, such as Microsoft Office Suite (Word, Excel, Outlook).
- Professional appearance and demeanor.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Knowledge of banking procedures and financial products is an advantage.